Refund Policy

All returns will be provided with store credit. This does not affect your statutory rights. 

​We accept a return of full price, unworn, unwashed, unmarked, unaltered, and undamaged merchandise ONLY.

​All returning items will be provided with a store credit only.

​You may place an order for your desired item using the store credit code you will be provided. 

 All returns must be completed within 14 days of the original purchase delievery. The buyer is responsible for all returns cost, we suggest using a tracked postage service, Elsabelle is not responsible for the loss of any returns parcel. We do not accept returns with items that have been worn, have stains, no tags or were sale items or in a mystery box. Please email for the returns address.